Do you offer a free trial?
No, but you can cancel at any time.
Accounts & Billing
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Is there a long-term agreement?
No. You can cancel at any time. -
Do you offer discounts for managing more than one site?
Yes, we offer improved pricing for clients with 5 or more sites. -
What’s your refund policy?
We offer a full refund within the first 30 days of purchasing one of our plans. If you’re unsatisfied with... -
Which forms of payment do you accept?
We offer multiple ways to pay your invoice online. You can manage your payment methods online. Pay by Bank Transfer / ACH... -
Does my subscription cover theme and plugin license renewals?
We include access to our enterprise-level licenses for helpful software like Video User Manuals, Advanced Custom Fields, Gravity Forms, and... -
What does Time and Materials mean?
Time and materials is a standard phrase in a contract for SiteCare’s development services or any other piece of work... -
Where can I mail a check?
Our mailing address is: 133 Main StreetLaGrange, GA 30240 -
2024 Holiday Support Schedule
This schedule is for the benefit of our customers and prospective clients during our holiday schedule. Please consult this schedule... -
Do you work with agencies?
Yes. We partner with many agencies to make sure their clients are well supported once their site has launched. By...
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