What happens if a plugin or theme update breaks my site?
The simple answer is that we’ll work with you to fix it. We go out of our way to ensure...
Professional Services
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What happens if my site is hacked?
Our team will assist until your website is clean, safe, and back online. In the event of a site hack... -
How many support requests can I submit each month?
You can ask us as many questions as you’d like, and if your request is covered by your plan, then... -
How does your developer allowance work?
The SiteCare Advanced plan includes a two (2) hour development allowance every month. If there are any unused retainer hours... -
Do you offer web hosting?
Yes, we offer a WordPress Web Hosting plan that perfectly complements our WordPress maintenance services. If you choose to host... -
Can you help me with SEO?
Absolutely! We have an experienced Digital Marketing team ready to help grow your organic website traffic. Learn more about our... -
Why isn’t “Time and Materials” included in my web hosting plan?
Time and Materials is generally used in projects in which it is not initially possible to accurately estimate the size... -
Can you provide assistance with making changes to my domain?
SiteCare can assist with domain management and updating DNS records. Find instructions for securely sharing domain access with our team... -
Can you assist with WordPress performance optimizations?
Yes, we offer a two-part performance optimization service, starting with a site audit to determine any bottlenecks and scope out... -
Software and Service Licenses
During your term of service with SiteCare, we provide access to enterprise developer licenses with the following services at no...
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