How often should I backup my WordPress database?
If you make changes, install new plugins, or add posts or pages on a daily basis, your backups should take...
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What should I consider before changing my WordPress theme?
First, back everything up. If you’re using a widget-enabled theme, make sure that your new theme is widget-ready; otherwise you’ll... -
What happens if a plugin or theme update breaks my site?
The simple answer is that we’ll work with you to fix it. We go out of our way to ensure... -
What happens if my site is hacked?
Our team will assist until your website is clean, safe, and back online. In the event of a site hack... -
How many support requests can I submit each month?
You can ask us as many questions as you’d like, and if your request is covered by your plan, then... -
How does your developer allowance work?
The SiteCare Advanced plan includes a two (2) hour development allowance every month. If there are any unused retainer hours... -
Does my subscription cover theme and plugin license renewals?
We include access to our enterprise-level licenses for helpful software like Video User Manuals, Advanced Custom Fields, Gravity Forms, and... -
Do you offer web hosting?
Yes, we offer a WordPress Web Hosting plan that perfectly complements our WordPress maintenance services. If you choose to host... -
Can you help me with SEO?
Absolutely! We have an experienced Digital Marketing team ready to help grow your organic website traffic. Learn more about our... -
What does Time and Materials mean?
Time and materials is a standard phrase in a contract for SiteCare’s development services or any other piece of work...